(interactive voice response system)

См. также в других словарях:

• Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… …   Wikipedia

• Interactive Voice Response — IVR (Interactive Voice Response oder auch Einzelworterkennung) ist die einfachste Form der Sprach Interaktion. Mitunter wird IVR aber auch als Überbegriff für Einzelworterkennung und DTMF benutzt und in manchen Systemen parallel genutzt. Systeme …   Deutsch Wikipedia

• Interactive Voice Response —   [Abk. IVR, dt. »interaktive(s) Sprachantwort( System)«], Oberbegriff für computergestützte Kommunikationsanwendungen, die einen weitgehend automatisierten Telefondialog eines Anrufers mit einem zentralen System (IVR System) ermöglichen. Der… …   Universal-Lexikon

• interactive voice response — /ˌɪntəræktɪv vɔɪs rɪˌspɒns/ noun a telephone or Internet system which is activated by the voice of the caller and responds to the caller’s queries. Abbr IVR …   Marketing dictionary in english

• Voice broadcasting — is a mass communication technique, begun in the 1990s, that broadcasts telephone messages to hundreds or thousands of call recipients at once. This technology has both commercial and community applications. Voice broadcast users can contact… …   Wikipedia

• Distribution mangagement system — SCADA systems have been a part of utility automation for at least 15 years and contributing to the decision making process of the control rooms. However, majority of the existing solutions are closely related to distribution network data… …   Wikipedia

• Dialog system — An automated online assistant on a website an example where dialog systems are major components. A dialog system or conversational agent (CA) is a computer system intended to converse with a human, with a coherent structure. Dialog systems have… …   Wikipedia

• Sprachdialog-System — Mit einem Sprachdialogsystem (engl. Voice Portal), können Anrufer über das Telefon teil oder vollautomatisierte natürlichsprachliche Dialoge führen. Beispiel: Anrufer: „Wie ist das Tages Hoch und der aktuelle Kurs der Aktie Siemens in Frankfurt?“ …   Deutsch Wikipedia

• Business telephone system — Early model 464G Western Electric key telephone set A business telephone system is any of a range of a multiline telephone systems typically used in business environments, encompassing systems ranging from small key systems to large scale private …   Wikipedia

• Outage management system — An Outage Management System (OMS) is a computer system used by operators of electric distribution systems to assist in restoration of power. Contents 1 Major Functions of an OMS 2 OMS Principles and Integration Requirements 3 OMS Benefits …   Wikipedia

• Voice modem command set — Main article: Modem Voice modem is a term commonly used to describe an analog telephone data modem with a built in capability of transmitting and receiving voice recordings over the phone line. Voice modems are used for telephony and answering… …   Wikipedia